“The customer is always right. And if he is wrong, he must be satisfied in any case” - this is the motto of modern managers.
Within the direction of training specialists in the field of tourism, equally well versed in both business and psychology of relationships are trained.
Within the block of psychological disciplines students study professional ethics and etiquette, service activities, then they can be applied in practice in the best tourist organizations and hotels. Among professional disciplines of the direction are – “Innovations in social and cultural service and tourism”, “Basics of business activity”.
Knowing the ethics, subtleties of service, psychology, cultural studies, management and other important elements of the service, you will be in demand in any industry where the high quality of results is valued in combination with ethics and culture.